Data transmission disruptions for Transporeon platform (Wed 2026-08-21)

Incident Report for Transporeon

Resolved

Please be informed that full service has been restored, and a period of stability has been observed. There was no impact on data integrity during the incident, and all delayed data was dully reprocessed.

The platform is now fully operational, and you can continue working as usual.

We understand how critical our services are to your daily operations, as well as to your users, partners, and customers. We sincerely apologize for any disruption this incident may have caused to your business and appreciate your patience and understanding.

Should you need additional information or support, please reach out to us at support.transporeon.com.
We will be glad to assist you.
Posted Aug 21, 2026 - 17:50 CEST

Monitoring

The incident causing data transmission disruptions was resolved as of 5:20 PM CEST, same day.
We will continue to actively monitor the situation.

We appreciate your understanding and apologize for any inconvenience caused.

If you need additional information or support, please reach out to us at https://support.transporeon.com.
We are happy to assist you.
Posted Aug 21, 2026 - 17:25 CEST

Investigating

Some customers may be experiencing data transmission disruptions on the Transporeon platform on Friday, August 21st, 2026, starting at approximately 5PM CEST.

We are aware of the incident and are working on it with the highest priority. We will continue updating you on our progress.
Please expect the next update no later than 1 hour, or if we notice a compelling change in the incident.

If you require immediate assistance, please contact our Support team at https://support.transporeon.com.

We sincerely apologize for the inconvenience and assure you of our commitment to resolving this issue as quickly as possible
Posted Aug 21, 2026 - 17:14 CEST
This incident affected: Data transmission.