Transporeon Status

All Systems Operational

Real-Time Workflow Operational

Data transmission Operational

Autonomous Procurement Operational

Transport Assignment Operational

Analytics Operational

Network Insights Operational

Carbon Visibility Operational

Time Slot Management Operational

Freight Procurement Operational

Dock Scheduling & Yard Management Operational

Transport Operations Operational

SMS Notification Service Operational

Freight Audit Operational

Visibility Operational

Support Services Operational

Ocean Freight Visibility Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 19, 2025

No incidents reported today.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

Limited availability of Autonomous Procurement module for some customers (Wed 2025-05-14)

Resolved - The issue affecting the Autonomous Procurement module has been resolved as of 10 AM CEST on the 14th of May 2025. All systems should now be operating normally.

We appreciate your patience and understanding during this incident.

Should you need additional information or support, please reach out to us via support.transporeon.com.
We'll be glad to assist you.
May 14, 10:10 CEST

Identified - Some customers might be facing issues with the Autonomous Procurement module since approximately 2AM CEST Wednesday, May 14th, 2025.

We are aware of the issue and are currently investigating it with high priority. This issue affects only the Autonomous Procurement module; all other Transporeon modules are unaffected, and you can continue working on them without interruptions during this time.

We will keep you updated on our investigation.

Should you need any assistance, please reach out to our support at support.transporeon.com.
We apologize for the inconvenience.
May 14, 08:51 CEST

May 13, 2025

No incidents reported.

May 12, 2025

Transporeon TEST environment connectivity issue (Sat 2025-05-10)

Resolved - Please be informed that the TEST environment of the Transporeon platform became available again at 12:10 PM CEST on Monday, May 12th.

We appreciate your patience and understanding during this incident.

Should you require additional information or support, please reach out to us via http://support.transporeon.com we will be glad to assist you.
May 12, 15:48 CEST

Identified - Some customers may have experienced issues while working on the Transporeon TEST environment starting from approximately 2:00 AM CEST on Saturday, May 10th. The issue is related to the data center connection.

You can continue working on the production environment of the Transporeon Platform without interruption during this time.

Our engineers are actively working to restore full functionality as soon as possible. We apologize for the inconvenience and appreciate your patience.

Our support teams are available to answer any questions you may have. Please reach out to us at support.transporeon.com.
May 12, 10:57 CEST

May 11, 2025

No incidents reported.

May 10, 2025

Delays in Transporeon web transport assignment module and mobile app (Sat 2025-05-10)

Resolved - Please be informed that the incident related to the transport assignment process including the mobile app starting on 10th of May around 10:15 AM CEST was successfully resolved at approximately 3:30 PM CEST on May 10th, 2025.

All data was processed by the platform as expected, but with a delay in internal processing and data outbound to customers.
Due to the internal processing delays, the search function was not up to date until 3:30 PM CEST.

We understand that this event caused some operational issues for you, and we apologize for the inconvenience.

Should you need additional information or support, please reach out to us via http://support.transporeon.com.
Thank you!
May 10, 15:30 CEST

Investigating - Some customers might face delays with the transport assignment process including the mobile app while operating on the Transporeon platform from approximately 11 AM CEST on the 10th of May 2025.

We are aware of the issue, and reassure you we are working at top speed to resolve it as soon as possible.

We understand that this event causes some operational issues for you, and we apologize for the inconvenience.

Should you need additional information or support, please reach out to us via http://support.transporeon.com.
Thank you!
May 10, 14:06 CEST

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

Maintenance Window Support Services (Mon 2025-05-05)

Completed - The scheduled maintenance has been completed.
May 5, 07:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 06:00 CEST

Scheduled - Following the latest updates from Atlassian, we will be conducting maintenance on our Help Center Support system on Monday, May 5, 2025, at 06:00 CEST.

You can continue working on Transporeon Platform without interruptions during this time.

Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.

In the meantime, you can reach us via phone.

We apologize for the inconvenience.
May 2, 11:19 CEST