All Systems Operational
Login Operational
Real-Time Workflow ? Operational
Data transmission Operational
Autonomous Procurement Operational
Transport Assignment ? Operational
Analytics ? Operational
Network Insights Operational
Carbon Visibility Operational
Time Slot Management Operational
Freight Procurement ? Operational
Dock Scheduling & Yard Management ? Operational
Transport Operations Operational
SMS Notification Service ? Operational
Freight Audit Operational
Visibility ? Operational
Support Services ? Operational
Ocean Freight Visibility Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Wednesday Maintenance Window (2024-06-12) Jun 12, 2024 16:30-18:00 CEST
We will be undergoing scheduled maintenance during this time. Within the scheduled window the Transporeon platform will be available.

If you have any questions, please contact our Customer Care: https://support.transporeon.com/customercare

Posted on May 16, 2024 - 10:47 CEST
Past Incidents
May 29, 2024

No incidents reported today.

May 28, 2024

No incidents reported.

May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024
Resolved - The Help Center System is now available again.
We apologize for the inconvenience.

May 24, 17:20 CEST
Investigating - Our customers may experience errors while using the Help Center system.

We remain at your availability via phone.

You can continue working on Transporeon platform without interruptions, as per usual.
We apologize for the inconvenience.

May 24, 17:06 CEST
May 23, 2024

No incidents reported.

May 22, 2024
Resolved - The necessary update for Help Center Support system today was successfully completed at 13:00 CEST.
Support of your written requests has been resumed.

May 22, 15:08 CEST
Investigating - We will be running some necessary updates for our Help Center Support system today, 2024-05-22 between 12:00 and 13:00 CEST. During this time, you might encounter difficulties in logging new support requests or updating existing ones.
We will resume support of written requests shortly.
We remain at your availability via phone.

You can continue working on Transporeon platform without interruptions, as per usual.
We apologize for the inconvenience.

May 22, 11:58 CEST
May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024
Completed - The scheduled maintenance has been completed.
May 19, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 18:00 CEST
Scheduled - Dear customer,

We would like to inform you that we are executing a disaster recovery test during our maintenance window on 2024-05-19 from 18:00 to 22:00 (CET/CEST).

Our platform will NOT be available during this time period. Both productive and test environments will be affected.
This emergency prevention exercise is required to validate our continuity strategies and prevention measures in terms of functionality and performance.

If you have any questions regarding our update, please feel free to contact our Customer Care: https://support.transporeon.com/customercare

Apr 2, 15:36 CEST
May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024
Completed - The scheduled maintenance has been completed.
May 15, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 16:30 CEST
Scheduled - We will be undergoing scheduled maintenance during this time. Within the scheduled window the Transporeon platform will be available.

If you have any questions, please contact our Customer Care: https://support.transporeon.com/customercare

May 15, 11:11 CEST