Please be informed that the incident related to the Ocean Visibility module, which started at approximately 6 PM CEST on April 24th, 2025, was successfully resolved at approximately 3:30 PM CET on April 25th, 2025.
We understand that this event caused some operational issues for you, and we apologize for the inconvenience.
Should you need additional information or support, please reach out to us via http://support.transporeon.com. Thank you!
Posted Apr 25, 2025 - 17:18 CEST
Monitoring
Some customers using the Ocean Visibility module and who have enabled exports to in-house systems may experience an overflow of messages being sent by Transporeon starting from approximately 6 PM CEST on the 24th of April 2025.
Our team has identified the root cause and is taking preventive actions. We expect the volume of exports to decrease soon.
Should you need additional information or support, please reach out to us via http://support.transporeon.com. Thank you!