Limited availability of Autonomous Procurement module for some customers (Wed 2025-05-14)

Incident Report for Transporeon

Resolved

The issue affecting the Autonomous Procurement module has been resolved as of 10 AM CEST on the 14th of May 2025. All systems should now be operating normally.

We appreciate your patience and understanding during this incident.

Should you need additional information or support, please reach out to us via support.transporeon.com.
We'll be glad to assist you.
Posted May 14, 2025 - 10:10 CEST

Identified

Some customers might be facing issues with the Autonomous Procurement module since approximately 2AM CEST Wednesday, May 14th, 2025.

We are aware of the issue and are currently investigating it with high priority. This issue affects only the Autonomous Procurement module; all other Transporeon modules are unaffected, and you can continue working on them without interruptions during this time.

We will keep you updated on our investigation.

Should you need any assistance, please reach out to our support at support.transporeon.com.
We apologize for the inconvenience.
Posted May 14, 2025 - 08:51 CEST
This incident affected: Autonomous Procurement.