Delayed results in the global search tool of the Transporeon platform (2025-06-04)

Incident Report for Transporeon

Resolved

The issue causing delayed results with the global search tool on the Transporeon platform has been identified and fixed. The search functionality should be operational again as of Wednesday, June 4th, 2025, at 5:30 PM CEST.

We can confirm that no data has been lost.

We appreciate your patience and understanding during this event.

Should you require additional information or support, please reach out to us via http://support.transporeon.com. We will be glad to assist you.
Posted Jun 04, 2025 - 17:46 CEST

Investigating

Some customers might experience delayed results with the global search tool while using the Transporeon platform. This issue began on Wednesday, June 4th, 2025, at 1PM CEST.

Please rest assured that no data has been lost.

We are aware of the problem and are actively working to resolve it as quickly as possible.

We understand that this event may cause some operational challenges for you, and we apologize for any inconvenience. If you need additional information or support, please reach out to us via http://support.transporeon.com
Posted Jun 04, 2025 - 16:54 CEST
This incident affected: Autonomous Procurement and Transport Assignment.