All Systems Operational

Login Operational
Real Time Workflow Operational
Data transmission Operational
Autonomous Procurement Operational
Transport Assignment Operational
Analytics Operational
Network Insights Operational
Time Slot Management Operational
Freight Procurement Operational
Dock Scheduling & Yard Management Operational
Transport Operations Operational
SMS Notification Service Operational
Freight Audit Operational
Visibility Operational
Support Services Operational
Ocean Freight Visibility Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance Window for Transporeon platform: Tendering downtime (2026-03-22, Sunday evening) Mar 22, 2026 19:30-22:30 CET

Update - Please note that the modules in scope have been updated
Mar 20, 2026 - 13:13 CET
Scheduled - To ensure the ongoing stability of the Transporeon platform, we will be performing maintenance on Sunday evening, March 22nd, 2026. The maintenance is scheduled to begin at 19:30 CET and is expected to last approximately three hours. During this time, applications responsible for tendering may experience downtime.

Other modules of the Transporeon platform will remain operational, and you can continue working on them as usual. We do not anticipate any impact on data integrity.

We kindly ask for your patience during this maintenance window. Once the work is complete, you will be notified and can resume working on tendering as well.

Should you have any questions or require assistance, our support team is available during regular support hours at https://support.transporeon.com.

We apologize for any inconvenience this may cause.
Mar 20, 2026 - 10:59 CET

Disaster recovery test, no downtime (2026-03-29, Sunday) Mar 29, 2026 18:00-22:00 CEST

To ensure the ongoing stability of the Transporeon platform and maintain our business continuity, we will conduct a disaster recovery test on Sunday evening, March 29th, 2026. The test will start at 18:00 CEST and is expected to last about 4 hours.

During this period, the Transporeon platform will remain fully available, and you can continue working on it as usual. Our teams will be in full readiness during the disaster recovery test.

We do not anticipate any impact on data integrity.

If you have any questions, please contact us at http://support.transporeon.com, we will be glad to assist.
Posted on Feb 04, 2026 - 08:59 CET
Mar 21, 2026

No incidents reported today.

Mar 20, 2026

No incidents reported.

Mar 19, 2026
Limited availability of the Analytics module of Transporeon platform (Thu 2026-03-19)
Resolved - Some customers may have been experiencing issues while working on the Analytics module of the Transporeon platform, starting at approximately 14:57 and until 15:14 CET on March 19th, 2026.

Other modules of the Transporeon platform remained unaffected, and operations were possible on them as usual during this time.

If you require additional information or support, please reach out to us at https://support.transporeon.com.

We apologize for the inconvenience and appreciate your patience.
Mar 19, 14:00 CET
Mar 18, 2026
Maintenance Window Support Services (2026-03-18, Wednesday evening)
Completed - The scheduled maintenance has been completed.
Mar 18, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 18:00 CET
Scheduled - Following the latest updates from Atlassian, we will be conducting maintenance on our Help Center Support system on Wednesday, March 18th, 2026, at 6PM CET.

You can continue working on the Transporeon Platform without interruptions during this time.

Please note that there may be a brief period during which access to the support portal and your open requests will be temporarily unavailable. If you encounter any issues accessing support, please wait and try again later.

In the meantime, you can reach us via phone.

We apologize for the inconvenience.
Mar 18, 12:21 CET
Mar 17, 2026
Renewal of Certificate for the Transporeon live environment (2026-03-17, Tuesday)
Completed - The scheduled maintenance has been completed.
Mar 17, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 08:00 CET
Update - Following the previous announcement, we'd like to inform you that the new certificate for *.transporeon.com (live environment) is already available, and you can proceed with testing it, keeping in mind that the change will take place at 8 AM CET on Tuesday, March 17th, 2026.

The new certificate can be downloaded from the following link: https://app.transporeon.com/download/MjAwMDY2/star_transporeon_com.crt

It can already be tested at https://xchct.transporeon.com (used for certificate testing; no other data can be transmitted here). No certificate error should be shown if you open the address, and the correct certificate should be available. Instead, you should see HTTP code "200" and there should be no errors.

Please ensure that the tests are conducted on the machine where the data exchange component is running.

If you have any questions or concerns, please do not hesitate to reach out to us via https://support.transporeon.com for any assistance.

Thank you for your cooperation.
Mar 11, 08:45 CET
Scheduled - Dear Customers and Partners,

Please be informed that the Transporeon certificate for *.transporeon.com (live environment) will be renewed at 8 AM CET on Tuesday, March 17, 2026. This annual certificate change is required to maintain security and compliance standards, as mandated by the certificate's one-year validity period.

Customers and providers with an established data connection for data transfer should verify if the live certificate is in use and ensure that the responsible IT personnel are available on the change date (March 17th) to support the update.
Users who access our platform directly via a browser do not need to take any action, as your browser will automatically renew the certificate on your next visit after the change.

Data transfer in the live environment may stop if the certificate is in use and not renewed (manually or automatically).

The new certificate will be shared in an update to this announcement at least one week before the scheduled change.

If you have any questions or concerns, please do not hesitate to reach out to us via https://support.transporeon.com for any assistance.

Thank you for your cooperation.
Feb 16, 09:05 CET
Mar 16, 2026
Delays on the Transporeon platform (Monday, 2026-03-16)
Postmortem - Read details
Mar 20, 15:59 CET
Resolved - The incident affecting delays on the Transporeon platform has been fully resolved, and the data has been duly reprocessed. You can proceed working on the platform as usual.

We understand how critical our services are to your daily operations, as well as to your users, partners, and customers. We sincerely apologize for any disruption this incident may have caused to your business operations and appreciate your patience.

Should you require additional information or support, please reach out to us at https://support.transporeon.com.
We are happy to assist you.
Mar 16, 17:40 CET
Monitoring - A period of stability has been observed, and data reprocessing is still underway and proceeding as expected, so the incident state is currently under "monitoring."

We would like to inform that some customers may experience delayed results when using the global search tool during this time. You can still search for data manually by applying filters to the respective columns.

We will provide a further update as soon as the remaining data is fully reprocessed.
If you require immediate assistance, please contact our Support team at https://support.transporeon.com.

We appreciate your understanding and sincerely apologize for any inconvenience caused.
Mar 16, 16:43 CET
Identified - The root cause of the incident that caused delays on the Transporeon platform has been identified and fixed as of 15:30 CET, March 16, 2026 (same day).

Please allow us some time for final data reprocessing.

We will post a separate notification here as soon as all data reprocessing is complete.

We appreciate your understanding and sincerely apologize for any inconvenience caused.
Should you require additional information or support, please reach out to us via https://support.transporeon.com, and we will be glad to assist you.
Mar 16, 15:50 CET
Investigating - Some customers may be experiencing delays while working on the Transporeon platform today, Monday, March 16, 2026, starting at approximately 13:20 CET.

We are aware of the issue and are currently investigating it with the highest priority. We will send further updates as our engineers make progress towards a resolution.

Our current recommendation is to wait until our engineers restore the currently delayed data transmission. Data remains intact and no loss has been observed.

Please expect the next update within the next hour.

If you require immediate assistance, please contact our Support team at https://support.transporeon.com.

We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.
Mar 16, 14:33 CET
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

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